Reverse Logistics
Keep warehouse profits up through improved parcel handling and automatic sortation on returns.
No business likes returns. There's a lot of labor involved in shipping merchandise back to the warehouse for restocking. Plus there's the loss of the sale. Yet consumer demand for "easy returns" is increasing. The eCommerce takeover of much of the retail space is partially responsible. Consumers no longer can try on or touch the goods before purchasing. But buying from a website is deemed safer and more convenient. So they order online with the rationale that they can always send it back through the free parcel return service.
This can cause a major headache for companies of all sizes. The way to get a handle on returns is through better parcel handling. This means automatic induction and sortation of returned packages.
Automate your reverse logistics to stay competitive.
Reverse logistics refers to anything traveling backward through the supply chain. Goods that have been returned by the customer are the most common example. But there are others. These can include:
- Product recalls
- Return of unsold goods by distribution partners
- Re-use of packaging
- Warranty and guarantee agreements
- Re-manufacturing due to defects
- Selling products to a secondary market in response to overstocking
In order to remain profitable, companies must automate their reverse logistics. Businesses cannot expect to manage this process by hand and stay competitive in a crowded global marketplace.